Privacy Policy

1. Introduction

Nantong Baize New Material Technology Co., Ltd. ("Baize," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at baizexcl.com (the "Website") or use our mobile applications (the "Apps") available on Google Play and the App Store.

Please read this Privacy Policy carefully. By accessing or using our Website or Apps, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use the Apps.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Company information
• Payment information (when applicable)
• Any other information you choose to provide

2.2 Automatically Collected Information

When you access our Website or use our Apps, we may automatically collect certain information, including:

• Device information (device type, operating system, browser type)
• IP address
• Device identifiers
• Usage data and interaction patterns
• Location information (with your consent)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Website and Apps
• To improve, personalize, and expand our services
• To understand and analyze how you use our Website and Apps
• To develop new products, services, features, and functionality
• To communicate with you for customer service, updates, and marketing purposes
• To process transactions and send related information
• To send you emails and notifications
• To detect and prevent fraud and abuse
• To comply with legal obligations

4. Mobile Application Advertising and Third-Party Services

Our Apps may integrate various third-party advertising and analytics services to support our business operations. Below is comprehensive information about these services:

4.1 Advertising Platforms

We may display advertisements from the following advertising networks and platforms:

4.2 Types of Advertisements

Our Apps may display the following types of advertisements:

• Splash Ads (Open Ads): Full-screen advertisements displayed when opening or transitioning within the App
• Rewarded Video Ads: Video advertisements that users can watch in exchange for in-app rewards
• Interstitial Ads: Full-screen advertisements displayed at natural transition points
• Banner Ads: Rectangular advertisements displayed at the top or bottom of the screen
• Native Ads: Advertisements that match the form and function of the platform

4.3 Data Collection by Advertisers

Third-party advertisers and ad networks may collect information about your activities in our Apps, including:

• Device identifiers (IDFA, GAID)
• Advertising identifiers
• Device information
• Location data
• App usage data
• Click data and interaction patterns

This information is used to provide targeted advertising based on your interests. You can limit ad tracking through your device settings.

5. App Store Compliance

5.1 Google Play Store Compliance

Our Apps available on Google Play comply with Google's Developer Program Policies, including:

• Accurate disclosure of data collection practices
• Compliance with Google's Families Policy (if applicable)
• Proper handling of sensitive permissions
• Transparency in advertising practices
• Compliance with relevant laws including COPPA, GDPR, and CCPA

5.2 Apple App Store Compliance

Our Apps available on the Apple App Store comply with Apple's App Store Review Guidelines, including:

• Accurate privacy nutrition labels
• App Tracking Transparency (ATT) compliance
• Proper use of required permissions
• Transparency in data collection and advertising
• Compliance with Apple's guidelines for kids' apps (if applicable)

6. International Compliance

6.1 European Union (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR):

• Lawful basis for processing (consent, contract, legitimate interests)
• Data subject rights (access, rectification, erasure, portability, restriction)
• Right to withdraw consent
• Right to lodge complaints with supervisory authorities
• Data Protection Officer contact information
• Cross-border data transfer safeguards

6.2 United Kingdom (UK GDPR)

For users in the United Kingdom, we comply with the UK General Data Protection Regulation and the Data Protection Act 2018.

6.3 California, USA (CCPA/CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to know about data collection and use
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination
• Right to correct inaccurate information
• Right to limit use of sensitive personal information

6.4 Virginia, USA (VCDPA)

Virginia residents have rights under the Virginia Consumer Data Protection Act.

6.5 Colorado, USA (CPA)

Colorado residents have rights under the Colorado Privacy Act.

6.6 Connecticut, USA (CTDPA)

Connecticut residents have rights under the Connecticut Data Privacy Act.

6.7 Utah, USA (UCPA)

Utah residents have rights under the Utah Consumer Privacy Act.

6.8 Brazil (LGPD)

Users in Brazil are protected under Lei Geral de Proteção de Dados (LGPD).

6.9 Canada (PIPEDA)

We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

6.10 Australia (Privacy Act 1988)

Australian users are protected under the Australian Privacy Act 1988 and Australian Privacy Principles.

6.11 Japan (APPI)

We comply with Japan's Act on Protection of Personal Information (APPI).

6.12 South Korea (PIPA)

Users in South Korea are protected under the Personal Information Protection Act (PIPA).

7. Children's Privacy

We are committed to protecting children's privacy. Our services are not directed to children under the age of 13 (or applicable age of digital consent in your jurisdiction):

• United States (COPPA): We do not knowingly collect personal information from children under 13 without parental consent
• European Union: We do not knowingly collect personal information from children under 16 (or lower age as determined by member states)
• Other Jurisdictions: Age requirements may vary by country

If you believe we have collected information from a child without parental consent, please contact us immediately at support@baizexcl.com.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Criteria used to determine retention periods include:

• The nature and sensitivity of the information
• The purposes for which we process it
• Applicable legal requirements
• Our legitimate business interests

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by relevant authorities
• Binding Corporate Rules
• Other appropriate transfer mechanisms

11. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing
• Objection: Object to processing based on legitimate interests
• Opt-out: Opt-out of targeted advertising and data sales

To exercise these rights, please contact us at support@baizexcl.com. We will respond to your request within the timeframe required by applicable law.

12. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activities on our Website and Apps. You can control cookies through your browser settings or device preferences.

Types of Cookies We Use:

• Essential cookies (required for service functionality)
• Analytics cookies (to understand usage patterns)
• Advertising cookies (for personalized advertisements)
• Functionality cookies (to remember your preferences)

13. Third-Party Links

Our Website and Apps may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We may also provide additional notice through the Apps or by other means.

We encourage you to review this Privacy Policy periodically for any changes.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: